Refund policy

Returns

Due to the hygienic nature of our products, we do not accept returns on opened or used items.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

your order number
photos of the item and packaging
a brief description of the issue

We’ll make it right.

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Refunds

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for your bank or card provider to process the refund.

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Exchanges

We currently do not offer direct exchanges.

If there is an issue with your order, contact us and we’ll help resolve it.

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Lost or Stolen Packages

NOPE. is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If you experience a delivery issue, please contact the carrier first. We’ll still do our best to help.

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Order Changes & Cancellations

Orders are processed quickly to ensure fast shipping.

If you need to cancel or modify an order, contact us as soon as possible.

We cannot guarantee changes once an order has been processed.

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Questions?

Contact us anytime.